Terms of Use Agreement

This Terms of Use agreement sets forth the agreement between Supplementheaven.com.au, and each user ("you" or "user") governing the use by you of this site. Please read this agreement carefully before using this site. By using this site, you signify your assent to this Terms of Use agreement. If you do not agree to the terms and conditions contained in this Terms of Use agreement, you may not access or otherwise use this site. The information on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, before starting any diet or exercise program or before adopting any treatment for a health problem.

Copyright and Trademarks

All Web site design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property of Supplementheaven.com.au or its licensors. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Supplementheaven.com.au Pty Ltd or using this Web site as a shopping vehicle. Any other use of materials on this site, including without limitation reproduction for purposes other than noted above, modification, distribution, replication, commercial or other exploitation, or creation of derivative works, without the prior written permission of Supplementheaven.com.au, is strictly prohibited. Supplementheaven.com., and all logos, page headers, custom graphics and icons are service marks and/or trademarks of Supplementheaven.com.au or its licensors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.

Review of Materials Posted on or Submitted to Site

Supplementheaven.com is not responsible for monitoring, screening, policing or editing the information posted or materials on, submitted to or transmitted through the site. Supplementheaven.com does not and cannot monitor all information or materials posted on, submitted to or transmitted through the site. However, Supplementheaven.com reserves the right to delete, block and remove any information or materials that Supplementheaven.com, in its sole discretion, deems to be unlawful, infringing, defamatory, libellous, abusive, threatening, obscene, offensive, fraudulent, deceptive, inappropriate or otherwise unacceptable to Supplementheaven.com. If notified of any such information or materials on the site, Supplementheaven.com may determine in its sole discretion whether to remove such content from the site.

Applicable Law; Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of the State of Queensland without regard to choice of law rules. Each user agrees to submit to personal jurisdiction in the State of New South Wales and further agrees that any cause of action arising from or relating to the use of this site or this agreement shall be brought exclusively in a court in New South Wales.


Please note, if an item is returned to sender as buyer has entered an incorrect address the buyer is liable for costs involved and will cover costs involved to have items resent out.

If an item is returned/cancelled as buyer/customer has a change of mind a 10% stock adjustment fee will be deducted from the refund for admin involved.  

If you received a damaged, defective, or incorrect item sold by Supplement Heaven, you can request a replacement by contacting sales@supplementheaven.com.au. Please note if an incorrect item is received it will need to be returned back Supplement Heaven which Supplement Heaven will cover postage costs involved before dispatch of replacement product.

Returns Policy

First and foremost, Supplement Heaven want you to be happy with your purchases.  Unopened, undamaged items can be returned or exchanged for any reason. Simply send the items back to us within 7 days of purchase and we will refund your money or exchange your product minus the cost of shipping.  When we receive your package back, we will credit the account you paid us with for the purchase price of your product after deducting the cost of shipping and a 10% restocking fee.